Mercedes-Benz Citan 420 Kastenwagen Lang 112 CDI, 116 PS, 7-speed dual-clutch (2021–2026)

Research for this car

• Gearbox guide Mercedes 7G-DCT dual-clutch (724.0): problems, costs and what to check

  Smooth when serviced, but early cars judder and mechatronic or clutch repairs are costly. Buy on oil history and a cold test drive.

Known issues for this car

Before you buy this car

From the gearbox guide

1. Clutch check (needs a scanner). Start cold, creep and pull away in 1st and 2nd, and hold on a hill. Judder, slip, or a vibration at a standstill with the brake on points to worn clutch plates. Read the clutch touch points (Kisspoint) in XENTRY, Mercedes' diagnostic software; K1 odd gears, K2 even. A value past the threshold means a new clutch.
2. Mechatronic scan (needs a scanner). Read all transmission codes, not just engine codes. A clean scan does not prove health: one 2014 CLA had no codes but still shook and once dropped into neutral. A stored code, a red warning or a limp-home episode means a control unit job.
3. Auxiliary oil pump warning. Ask whether a "Transmission malfunction" message appeared and cleared after gentle driving. A message that stays, or a "stop vehicle" warning, points to the auxiliary pump or control unit. Scan for codes.
4. Cold and warm road test. Drive in stop-go traffic and lift off in 1st and 2nd. Jerking that stays when warm, or shifts that hang under load, points to software, adaptation or clutch wear. Ask for the last software update.
5. Oil and filter records. Ask for invoices for the fluid and both filters, and for the adaptation reset after the last oil change. No record, black oil or metal fuzz on the drain plug means walk away or budget for a service. Dirty oil damages the control unit.

Running costs

ADAC figures for 15,000 km a year over 60 months

ADAC versions