Mercedes-Benz E-Klasse 213/238 facelift E 400 d, 330 PS, 9-speed automatic, all-wheel drive (2020–2023)

Research for this car

• Generation guide Mercedes E-Class W213 (2016-2023): known problems and buying guide

  A comfortable, well-equipped saloon with costly diesel and air suspension faults, so check the recall work and service history first.

Known issues for this car

Before you buy this car

From the generation guide

1. Coolant pump: Ask a Mercedes dealer to check the VIN for open recalls, including the coolant pump. Look for coolant loss or a hot engine bay. Bad result: an open campaign or coolant loss.
2. NOx sensors and AdBlue (diesels): Ask for the full stamped service history. A scanner reads NOx and dosing faults. Bad result: stored NOx codes or AdBlue warnings.
3. Air suspension: Park the car overnight and check whether a corner sinks. A scanner reads level and compressor faults. Bad result: a low corner or a compressor that runs all the time.
4. 9G-Tronic gearbox: Drive in town and pull away from a stop. Ask for the gearbox fluid service record; the interval is 80,000-100,000 km. A scanner shows stored gearbox faults. Bad result: jerks, late shifts when cold, or no record.
5. Infotainment and touch controls: Test every screen, the voice control, CarPlay and the steering-wheel touch buttons. A scanner reads the stored faults. Bad result: freezes, reboots or dead buttons.
6. Front axle: On a lift, check the ball joints and wishbone bushes for play. Drive over bumps and listen. Bad result: play, or knocks from the front.
7. Paint and rattles: Check the paint for scratches and thin spots in good light. Listen for rattles from the dash and door cards on a rough road. Bad result: thin or flaking paint, or rattles.

Running costs

ADAC figures for 15,000 km a year over 60 months

ADAC versions