Mercedes-Benz GLC X253 (2015-2022): known problems and buying guide

Built
2015–2020
Median price
€24,390
Listings
2,225
Running cost per month
€563–€927
Power
170–510 PS (125–375 kW)
Reliability
3/5
DIY
2/5

A middling buy, so check the emissions software update, 9G-Tronic shifts and AdBlue warnings before paying.

All versions

VariantRunning cost per monthMedian priceListingsFuelEngine codesGearboxProduction years
250 d, 204 PS, 9-speed automatic, all-wheel drive Research€570€22,900637Diesel 651921Automatic (9)2015–2019
220 d, 170 PS, 9-speed automatic, all-wheel drive Research€563€21,900598Diesel 651921Automatic (9)2015–2019
250, 211 PS, 9-speed automatic, all-wheel drive €572€25,100318Petrol 274920Automatic (9)2015–2019
350 d, 258 PS, 9-speed automatic, all-wheel drive €626€26,850200Diesel 642873Automatic (9)2016–2019
43 AMG, 367 PS, 9-speed automatic, all-wheel drive €742€32,500177Petrol (98) 276823Automatic (9)2016–2019
300, 245 PS, 9-speed automatic, all-wheel drive €626€28,790105Petrol (98) 274920Automatic (9)2016–2019
63 S AMG, 510 PS, 9-speed automatic, all-wheel drive €927€44,80057Petrol (98) 177980Automatic (9)2017–2019

At a glance

  • Years: 2015 to 2022. The 2019 facelift replaced the 2.1-litre diesel with a 2.0-litre OM654 diesel.
  • Reliability: 3/5. The emissions update, AdBlue faults and 9G-Tronic shifts cost time.
  • DIY: 2/5. AdBlue and gearbox codes need a scanner; gearbox jobs go to a workshop.
  • Prefer: a car with a full service record, proof of the emissions update and a clean shift test.
  • Avoid: an OM651 car built 2015 or 2016 with no proof of the software update.

Engines and gearboxes

  • OM651 2.1 diesel (220d, 250d): see the OM651 guide, which covers its own faults. The emissions software update below applies to it.
  • OM642 3.0 V6 diesel (350d): the emissions software update applies here too, for cars built until mid-2018.
  • OM654 2.0 diesel (2019 on): AdBlue warnings and dosing faults, see below.
  • M274 2.0 petrol (GLC 250 and 300, 2015-2019, also the 350e): no fault confirmed in the sources read.
  • M264 2.0 petrol (facelift GLC 200 and 300, 2019 on): no fault confirmed in the sources read.
  • M276 3.0 V6 (AMG GLC 43): two German guides report timing chain problems on older revisions and call them fixed on later ones.
  • M177 4.0 V8 (AMG GLC 63): no engine fault confirmed in the sources read.
  • OM656 2.9 diesel (400d): no fault confirmed in the sources read.
  • Plug-in hybrids (350e, 300e, 300de): no hybrid fault confirmed in the sources read.
  • 9G-Tronic 725.0: shift jerking and late upshifts, see below.
  • 7G-Tronic 722.9: see the 7G-Tronic guide, which covers the early 350e.

Known issues

Issue Affects Typical km Repair cost
Emissions software update GLC 220d and 250d built 06/2015 to 11/2016 (OM651); GLC 350d until 06/2018 (OM642) Not stated No price given
Shift jerking in the 9G Tronic Cars with the 9G-Tronic gearbox Not stated Fluid flush 580-780 EUR; mechatronic 1,480-2,180 EUR (one German workshop, year not stated)
AdBlue warning and dosing faults OM651 and OM654 diesels Not stated; tank heater faults after three to four winters NOx sensor 380-520 EUR; AdBlue tank heater 240-360 EUR (one German workshop, year not stated)
Tyre scrub and crabbing on full lock All GLCs; RAC reports it on right-hand-drive cars Not stated No confirmed price

Before you buy

  1. Gearbox: on a cold test drive, check for jerks in second to fourth gear, late upshifts and a hard engagement into reverse. A scanner reads fault P0700. Bad result: jerks that stay after warm-up, or P0700 in the memory. Ask for the fluid change record.
  2. AdBlue: watch for an AdBlue warning or emergency running. A scanner reads codes P20EE, P229F and P1564 (AdBlue tank heater). Bad result: a stored code, or a warning with a full tank.
  3. Emissions: ask for proof that the software update was done at a Mercedes workshop, and enter the VIN to check open campaigns. Bad result: no record of the update.
  4. Tyre scrub: turn the wheel to full lock at walking pace and listen and feel for a skip or judder from the outside front tyre. Bad result: a skip or judder.

Running costs

Operational€235
Workshop€213
Fixed costs (tax, insurance)€210
Total per month€658
New-car depreciation (not included)€134

ADAC figures for 15,000 km a year over 60 months

Market

Listings on mobile.de priced up to 50,000 EUR, 29 October 2026.

Find offers on mobile.de

Listings
2,225
25th percentile
€20,500
Median price
€24,390
75th percentile
€28,900
Median mileage
132,500 km
Median first registration
2017
Dealer share
77.9%
Price at 100,000 km
€28,252

To check a listing's price, open its variant in the table above. Each variant page has a price check.

In detail

Emissions software update

Symptoms: none that the driver feels. The engine software shuts off emissions controls in some conditions, which is an illegal switch-off device.

Cause: engine software on the OM651 and OM642. Auto Express names both engines in its 2018 report. The German vehicle authority (KBA) ordered the update.

Which cars: GLC 220d and 250d built June 2015 to November 2016 (MBpassion). GLC 350d built until June 2018 (CarWiki).

Fix: a software update at a Mercedes workshop. Owners were asked to book it. Without it, the car can be taken off the road, according to CarWiki and gebrauchtwagenberater.

Cost: no price given.

Sources: MBpassion: KBA update, Auto Express: emissions defeat devices, CarWiki: GLC problems

Shift jerking in the 9G Tronic

Symptoms: jerking in second to fourth gear when the car is warm, late upshifts, and a hard engagement into reverse. A scanner shows fault P0700. A GLC 43 owner reports a jerky third-to-second downshift in every mode; the dealer called it normal.

Cause: worn transmission fluid and coked solenoid valves in the mechatronic, the gearbox control unit. The gearbox has to relearn its shift points (adaptation).

Which cars: cars with the 9G-Tronic gearbox.

Fix: a fluid flush with a new filter, an adaptation reset and a learning drive of about 15 km. The mechatronic is rarely needed.

Cost (EUR net, year not stated, one German workshop): flush 580-780 EUR; mechatronic 1,480-2,180 EUR.

Sources: KFZ Dietrich: GLC X253 typical problems, PistonHeads: GLC43 issues

AdBlue warning and dosing faults

Symptoms: an AdBlue warning with a full tank, and emergency running. Codes P20EE, P229F and P1564 (AdBlue tank heater, which fails after three to four winters).

Cause: on the OM654 from September 2019, urea crystals can block the dosing valve. The tank heater can fail in cold weather. A NOx sensor after the catalytic converter can also fail. A CarWiki reader found a clogged dosing nozzle on an OM651 250d.

Which cars: OM651 and OM654 diesels.

Fix: diagnose first, then replace the faulty part (NOx sensor or tank heater).

Cost (EUR net, year not stated, one German workshop): diagnosis from 89 EUR; NOx sensor 380-520 EUR; AdBlue tank heater 240-360 EUR.

Sources: KFZ Dietrich: GLC X253 typical problems, KFZ Dietrich: GLC X253 diagnosis, CarWiki: GLC problems

Tyre scrub and crabbing on full lock

Symptoms: at low speed on full lock, the outside front tyre skips and jumps. Larger wheels are louder. Owners also report uneven wear on the outer tyre shoulder.

Cause: no confirmed cause. RAC calls it a steering geometry issue.

Which cars: all GLCs, per Auto Express. RAC reports it on right-hand-drive cars; owners report it on left-hand-drive cars too.

Fix: no confirmed fix. Owners say a steering knuckle replacement under warranty helped, and new tyres or lower control arms helped a little.

Cost: no confirmed price.

Sources: Auto Express: used GLC buyer's guide, RAC: GLC Coupe 2019-2022, PistonHeads: GLC Coupe crabbing, PistonHeads: GLC 220d and 350d owners

Recalls

Country Code Years What is done
Germany (two sites) not given Built 06/2015 to 11/2016 (OM651, 220d and 250d) Software update that removes the emissions switch-off device.
Germany (two sites) not given Built until 06/2018 (OM642, 350d) Software update for the same defect.

Check open campaigns for your VIN with a Mercedes dealer.

Maintenance

  • Ask for proof that the emissions software update was done. Without it, the car can be taken off the road.
  • Keep the gearbox fluid change on record. A flush followed by an adaptation reset is the usual fix for shift jerks (one German workshop).

Sources

English

German

Russian

Russian coverage is thin: two pages from one Lithuanian parts importer. They are not used for any figure or fault in this guide.